You will receive an order confirmation by e-mail shortly after placing your order. On rare occasions an item can be out of stock. Then you will be informed by e-mail.
All orders are handled within 2 working days and sent with the Swiss Post.
You can return any item, inclluding those on Sale within 14 days. To return an order, please email firstname.lastname@example.org. Any items that are being returned must be in perfect condition without any visible signs of wear and tear, and must have the original label attached or is still in bag with label on. We reserve the right to refuse any returns that do not match with these criteria.
The refund takes place when the goods are received. Refund covers all initial expenses made by the costumer. The cost of freight returning the goods to us are at your expense. The return and financial responsibility is yours. Please notice that we can exchange your items, to another size or colour if available.
Free Economy shipping to Switzerland on all orders over CHF 100.
You can also pick up your order in store using the code PICKUPGENEVA or PICKUPLAUSANNE.
Economy: CHF 7.00 (max. 5 working days)
Priority: CHF 9.00 (max. 3 working days)